Receptionist / Reservations Administrator

Receptionist / Reservations

POSITION: Receptionist / Reservations
REPORTING TO: Reservations Manager

OVERALL OBJECTIVE: To assist with the effective day to day running of reception and reservations, including evenings and weekends.

We are looking for a part-time Receptionist to join our small and friendly reservations team to deal with email, telephone and face-to-face bookings and enquiries from our hotel guests, members and day visitors which will include weekends, evenings and bank holidays. This will suit someone who has excellent customer service and communication skills and a working knowledge of Microsoft Word, Excel and Outlook.  The ability to work flexibly and efficiently with attention to detail is a must as is the ability to work in a team and on your own initiative.

If you would like to join us in working towards our vision of presenting the South West’s premier hotel, golf and spa holiday destination and are passionate about working for a hotel that delivers an outstanding standard of customer service that brings back customers time and again with its friendly, efficient and professional service then we would love to hear from you.  In return, you will have free use of our spa and golf facilities. Please note that as we are in a rural location and public transport is limited you will need to have your own means of transport.

  • Minimum wage
  • Immediate start
  • Minimum 16 hours per week
  • Please don’t send a CV

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Download application form

Download personal specification 

Download letter for applicants

Receptionist – Job Description